Make sure your email address is correct.
We will send you a confirmation if your order paid successfully,pls notify us within 24 hours by email.
Items must be returned within 7 days of receipt date - unworn and brand new in all the original packaging. We will credit your original method of payment, All shipping costs associated with the return of goods are the responsibility of the customers.
Cancel order:
Once you placed an order, and want to cancel order, pls inform us within 24 hours by email.
A cancellation fee - 15% of the purchase amount will be charged for all the cancellations.
Your orders can not be cancelled once it has been dispatched.It means it has left our warehouse, it is too late to concel order!
Sorry, we wont authorize your cancell order.
Can not accept a refund or exchange:
1.All the soccer items are the same as you can see from our website,pls make sure you like it and then place an order. Unsuitable or dislike can not offer you a refund or exchange.
2. Make sure your correct size before you placed an order. If it is the correct size we sent, we unforturnately can not offer you a refund or exchange.
3.Worn out shoes cannt accept a refund or exchange,because we can not promise how long you can wear.Shoes can be worn out in the normal conditons.
Returns & Exchanges and Refund:
The refunds takes around 7-14 business days to be reflected in your bank account.
If you still didnt receive your refund yet,please check your bank first.Or contact us by Email asap.